**Due to Covid-19, all orders for PPE products and thermometers will be considered final sale (no refunds or returns).**
We are committed to offering the best value for our customers, with a risk-free 100% satisfaction guarantee. If you are not satisfied with your order, you can return it to us for a refund, exchange, or replacement when you notify us within 15 days of delivery.
Wrong or damaged item received?
If you have received an incorrect or damaged product, please contact our customer service and we will issue an RMA (Return Merchandise Authorization) number and arrange the return shipment at our cost. Refunds for damaged or incorrect product will include shipping costs.
If you would like to return your purchase for any other reason, you will be responsible for paying your own return shipping costs . A restocking fee of up to 15% may apply. Refunds in this case will not include shipping costs.
How do I cancel or return an order?
Any cancellation or return must be approved by Canadian Safety Supplies (in its discretion), be accompanied by proof of purchase, and may be subject to restocking and other charges. Any returns due to shipping errors, damage or loss must be reported to Canadian Safety Supplies immediately.
How to Return an order or product.
Please contact customer service for more information on returning an item. Thank you.