How do I return an item?

Return / Refund Policy
Any cancellation or return must be approved by Canadian Safety Supplies (in its discretion), be accompanied by proof of purchase, and may be subject to restocking and other charges. Any returns due to shipping errors, damage or loss must be reported to Canadian Safety Supplies immediately.

How to Return an order or product.

An RMA (Return Merchandise Authorization) number is required for returns.

To obtain an RMA number please contact customer service.

Please clearly write your RMA number on the box and shipping label of returned items.

Product must be returned within 30 days of shipment at customers expense and be in original package and in resalable condition.

Any approved refund will be made using your original payment method.

Canadian Safety Supplies reserves the right to refuse any returns lacking an RMA (Return Merchandise Authorization) number.

Unauthorized returns or returns lacking an RMA (Return Merchandise Authorization) number will not be refunded.

**Due to Covid-19, all orders for PPE products and thermometers will be considered final sale (no refunds or returns).**

Please contact customer service
for more information on returning an item. Thank you.