information do we collect?
- We collect information from
you when you register on the site, place an order, enter a contest or
sweepstakes, respond to a survey or communication such as e-mail, or
participate in another site feature.
- When ordering or
registering, we may ask you for your name, e-mail address, mailing
address, phone number, credit card information or other information. You
may, however, visit our site anonymously.
- We also collect information
about gift recipients so that we can fulfill the gift purchase. The
information we collect about gift recipients is not used for marketing
- Like many websites, we use
"cookies" to enhance your experience and gather information
about visitors and visits to our websites. Please refer to the "Do we
use 'cookies'?" section below for information about cookies and how
we use them.
How do we
use your information?
We may use the information we collect from you when you register, purchase
products, enter a contest or promotion, respond to a survey or marketing
communication, surf the website, or use certain other site features in the
- To personalize your site
experience and to allow us to deliver the type of content and product
offerings in which you are most interested.
- To allow us to better
service you in responding to your customer service requests.
- To quickly process your
- To administer a contest,
promotion, survey or other site feature.
- If you have opted-in to
receive our e-mail newsletter, we may send you periodic e-mails. If you
would no longer like to receive promotional e-mail from us, please refer
to the "How can you opt-out, remove or modify information you have
provided to us?" section below. If you have not opted-in to receive
e-mail newsletters, you will not receive these e-mails. Visitors who
register or participate in other site features such as marketing programs
and 'members-only' content will be given a choice whether they would like
to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your
personal information. Your personal information is contained behind secured
networks and is only accessible by a limited number of persons who have special
access rights to such systems, and are required to keep the information
confidential. When you place orders or access your personal information, we
offer the use of a secure server. All sensitive/credit information you supply
is transmitted via Secure Socket Layer (SSL) technology and then encrypted into
our databases to be only accessed as stated above.
Do we use
Yes. Cookies are small files that a site or its service provider transfers to
your computer's hard drive through your Web browser (if you allow) that enables
the site's or service provider's systems to recognize your browser and capture
remember and process the items in your shopping cart. They are also used to
help us understand your preferences based on previous or current site activity,
help us compile aggregate data about site traffic and site interaction so that
we can offer better site experiences and tools in the future.
We may contract with third-party service providers (Facebook, Instagram,
Google) to assist us in better understanding our site’s visitors. These service
providers are not permitted to use the information collected on our behalf
except to help us conduct and improve our business (advertising, remarketing, analytics).
You can choose to have your computer warn you each time a cookie is being sent,
or you can choose to turn off all cookies. You do this through your browser
(like Netscape Navigator or Internet Explorer) settings. Each browser is a
little different, so look at your browser Help menu to learn the correct way to
modify your cookies. If you turn cookies off, you won't have access to many
features that make your site experience more efficient and some of our services
will not function properly. However, you can still place orders over the
telephone by contacting customer service.
disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally
identifiable information unless we provide you with advance notice, except as
described below. The term "outside parties" does not include Canadian
Safety Supplies. It also does not include website hosting partners and other
parties who assist us in operating our website, conducting our business, or
servicing you, so long as those parties agree to keep this information
confidential. We may also release your information when we believe release is
appropriate to comply with the law, enforce our site policies, or protect ours
or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to
other parties for marketing, advertising, or other uses.
Google Analytics: Our store uses Google Analytics to help us learn about the behavior,
location and interests of visitors to our site and what pages were visited.
This is used to serve more relevant ads to visitors of our website and to
evaluate the effectiveness of our Google ads.
Google Analytics tracks website
activity such as session duration, pages per session, bounce rate etc. of
individuals using the site, along with the information on the source of the
Facebook Ads Conversion Tracking: Our store uses Facebook Ads Conversion Tracking (Facebook Pixel) to
learn about the behavior, location and interests of visitors to our site. This
is used to serve more relevant ads to visitors of our website and to gain
insights into the conversions that result from our Facebook ads.
Facebook Remarketing Ads: Our store uses Facebook remarketing services (Facebook Pixel) to
display Facebook ads to users who have interacted with our website.
Facebook Pixel is an analytics tool that allows us to
measure the effectiveness of our Facebook advertising by understanding the
actions people take on our website.
Instagram Remarketing Ads: Our store uses Instagram remarketing services to display Instagram ads
to users who have interacted with our website.
You can view your Facebook
ads settings and update your preferences
at any time. https://www.facebook.com/help/568137493302217
you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your
preferences in the "My Account" section. Please note that due to
email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into
the "My Account" section of our site and remove your shipping
addresses, billing addresses & payment information. Please note that we may
maintain information about an individual sales transaction in order to service
that transaction and for record keeping.
In an attempt to provide you with increased value, we may include third party
links on our site. These linked sites have separate and independent privacy
policies. We therefore have no responsibility or liability for the content and
activities of these linked sites. Nonetheless, we seek to protect the integrity
of our site and welcome any feedback about these linked sites (including if a
specific link does not work).
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us
any and all feedback pertaining to privacy, or any other issue to
Online Policy Only
website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and
section establishing the use, disclaimers, and limitations of
liability governing the use of our website.